"I know clothes and I know people. In fact, I love clothes and love people." E. Gary Smith, proprietor of Menalto Cleaners, is committed to his Menlo Park neighborhood; in fact, he lives just around the corner from the cleaners. Most of his neighbors are also his customers. He knows them by name, and remembers birthdays. Customers are greeted by Smith's warm smile and infectious enthusiasm, which he replenishes with a daily 5-mile run.

Press Release

Menalto Cleaners Receives 2008 Best of Menlo Park Award

WASHINGTON D.C., July 25, 2008 -- Menalto Cleaners has been selected for the 2008 Best of Menlo Park Award in the Dry Cleaners category by the U.S. Local Business Association (USLBA).

The USLBA "Best of Local Business" Award Program recognizes outstanding local businesses throughout the country. Each year, the USLBA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2008 USLBA Award Program focused on quality, not quantity. Winners are determined based on the information gathered both internally by the USLBA and data provided by third parties.

SOURCE: U.S. Local Business Association Email: PublicRelations@USLBA.net URL: http://www.USLBA.net

In addition to his neighbors, customers come from all over the Bay Area, including referrals from Neiman Marcus, The Polo Store, and Ann Taylor.

Smith works hard to earn high ratings for Menalto Cleaners, which is listed in the Bay Area Consumer Checkbook, Vol. 7, No. 2.

Customer Testimonials

"I am very pleased with your cleaning service. Your people are friendly and professional" - Andrea Beggs, August 2008

"I would like to express my compliments regarding your business. You and your staff always give me great service with a smile. You never turn down a job if it's too small or too large. The service is always impeccable and I would recommend your business to my friends and co-workers. Keep up the outstanding work! It's always great to do business with you. Thank you." - Rita Hicks, July 2008

"Gary and his team always provide the most amazing customer service. I always look forward to my weekly visit to Menalto Cleaners. Even though I moved to the east bay, I still bring my shirts to Menalto." - Eric Woodard, August 2008

"Menalto Cleaners is the greatest. Great service, I never had anything missing or damaged. The only time some of the buttons in on of my jackets were damaged, they were replaced at no cost. Bottom line, I am a very picky customer and I think M.C. is the greatest!" - Ingrid Peterson, August 2008

"Dear Gary and Iain, We've been happy clients for years of Menalto Cleaners. It's great to have the convenience of having the dry cleaning picked up and delivered back to our doorstep. And, Gary has been incredibly accommodating with cleaning a wide variety of items, including horse blankets!" - Terri Bullock, August 2008


    

Customers praise Menalto:

   Completing Work Promptly: 100%
   Letting You Know Cost Early: 100%
   Pleasantness of Staff: 100%
   Overall Performance: 80%
   Rating for Quality: Top of the Chart!

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